Jourier builds the Falcony integration into your BigQuery environment. Falcony data flows in via real-time CDC and webhooks, lands as modeled tables in BigQuery, and becomes the layer that BI tools, AI agents, MCP servers, and bespoke applications all read from.

You keep using BigQuery for what it's good at (storage, compute, governance) and Jourier brings the modeling, the pipelines, and the consumption layers on top. Nps reporting, response analytics, and sentiment dashboards delivered through a real engineered application your team owns.

Customer identity in Falcony fragments when surveys go out by email, in-app, and via CSM relationships. Jourier resolves the customer in the modeling layer so feedback rolls up consistently against the same customer ID the rest of the business uses.

BigQuery ML lets Falcony data feed model training without leaving the warehouse. Jourier exposes the Falcony modeled layer through BigQuery so data-science workloads (forecasting, classification, clustering) run against the same data the dashboards use, with no separate feature pipeline to maintain.

Result: Falcony data lives in BigQuery as engineered tables, ready for NPS reporting and for whatever consumer layer reads from BigQuery next — BI, AI agents, MCP servers, custom applications.

Pick BigQuery as your Falcony backend when your customer cloud already hosts it, or when the workload pattern fits BigQuery's strengths. Jourier doesn't sell BigQuery compute. Your contract stays with Google Cloud. We bring the engineering and the modeling on top, plus the consumption layers (BI, AI agents, MCP, bespoke apps) that read from Falcony once it's in BigQuery.

Can I land Falcony data in my BigQuery environment?

Yes. Jourier builds a bespoke Falcony → BigQuery pipeline that lands data continuously in your existing BigQuery workspace. Real-time CDC where Falcony supports it, scheduled polling and webhooks otherwise. Tables are modeled, documented, and ready for NPS reporting. The pipeline runs on BigQuery's native compute (no second platform to manage), and the modeling layer above it joins Falcony with the rest of your operational systems.

Does Jourier require BigQuery, or can I use a different warehouse for Falcony?

BigQuery is one of several supported backends. If your stack already runs on Snowflake, Databricks, Microsoft Fabric, BigQuery, Postgres, Supabase, or Redshift, the Falcony pipeline adapts to it. Pick BigQuery when it fits your team's skills, your customer cloud's hosting, and Falcony's data shape. Jourier doesn't push a specific warehouse — we evaluate the choice with you against existing contracts, compliance, and team familiarity.

How does the Falcony model in BigQuery differ from off-the-shelf BigQuery content?

Off-the-shelf BigQuery content is generic — schemas designed for the average customer, not yours. Jourier's Data Hub on BigQuery is bespoke: modeled to your operations, joined across Falcony and the rest of your operational systems, with the entity definitions your business actually uses. Same BigQuery engine underneath, but a layer designed for your business. The result is reports, applications, and AI tools that read the same numbers your team uses.

Who owns the Falcony → BigQuery pipelines and schemas?

You do. Jourier delivers everything as code in your BigQuery workspace — pipeline definitions, modeled tables, data dictionaries, runbooks, access-control config. Hand it to another vendor or take it over yourself whenever you want. No vendor lock-in, no per-engagement licence. The BigQuery subscription stays directly with Google Cloud; we don't add a markup.

Can I switch from BigQuery to a different warehouse later, keeping the Falcony integration?

Yes. The Falcony pipeline can re-target. Most of the SQL ports between BigQuery and another warehouse with light editing — sometimes just dialect changes, sometimes a partition-strategy refactor. Migrations of this kind are part of what Jourier does. The modeling layer (entities, joins, business rules) stays the same; only the underlying compute and storage move.

How long does landing Falcony into BigQuery take?

First sync is typically instant to one day. A scoped engagement covering Falcony plus the modeled tables for the workflows that matter (NPS reporting, response analytics) usually runs three to six weeks before production. Bigger transformations are phased. Jourier handles the Falcony pipeline, the BigQuery schema design, the access controls, and the documentation. Your team validates the model and trains the analysts.

How predictable are BigQuery compute costs for this workload?

Predictable, with the right design. Jourier's modeling decisions affect BigQuery cost directly — partitioning, clustering, materialised views, query patterns. We design the Falcony model on BigQuery for the access patterns your team actually has, not for theoretical generality. Most customers see BigQuery compute costs roughly proportional to user activity once steady-state is reached. We can co-design the schema with cost limits in mind if that's a constraint.

Can Falcony be joined with other operational systems in BigQuery?

Yes — that's the point of the Data Hub. Once Falcony is in BigQuery, the modeling layer joins it with CRM, ERP, billing, product analytics, and any other source you've integrated. Entity resolution (same customer / same product / same transaction across systems) is handled in the modeling layer. The result: a BigQuery dataset where a single 'customer' row reflects every system that knows about that customer, joined consistently.

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Aleksi Stenberg Founder & CEO