Bespoke data applications

A coded React application Jourier builds for your team. Your codebase, no per-seat licence, no vendor lock-in. Bridges to legacy BI (Power BI, Tableau, Looker, Metabase) when needed.

AI agents

Agents that read from Pendo and take action: drafts, triage, routing, follow-ups. Runs on Anthropic, OpenAI, Gemini, Mistral, or self-hosted models.

MCP servers

Expose Pendo to Claude, ChatGPT, Cursor, and any MCP client. Standardized tool calls, deterministic responses.

Custom apps

Internal tools, dashboards, marketplaces. Built end-to-end with Pendo as the source of truth.

Bespoke pipeline. Customer-owned.

Jourier builds the Pendo integration into your Data Hub, a bespoke layer modeled to your business. Pendo data flows in continuously, joins the rest of your operational systems, and surfaces to whichever consumer your team uses.

  • Real-time change-data-capture for Pendo where supported
  • Webhooks and scheduled polling for the rest
  • Schema versioning and history handled in the data layer
  • Hosted on your cloud, or on Jourier
  • Code, schema, and documentation belong to your business

Replace legacy BI tools wired into Pendo.

Most teams have stacks of legacy reporting tools (Power BI, Tableau, Looker, Cognos, Crystal Reports, MicroStrategy) stitched into Pendo over years. They cost a fortune in per-seat licences, lock the business to a single vendor, and break every time Pendo changes its schema.

Jourier delivers the alternative: a bespoke data application built in React and TypeScript, modeled to your operations and owned by your team. Cross-source reporting, KPI dashboards, and cohort analytics delivered as a real engineered application, not a vendor configuration. Move off legacy reporting on your timeline. Jourier keeps the legacy stack and the new application running in parallel for teams that need a transition window.

Can I connect Pendo to Power BI?

Yes. Jourier's default is a bespoke data application coded in React and TypeScript, modeled to your operations and owned by your team. No per-seat licence, no vendor lock-in. For teams not ready to migrate off Power BI, Jourier builds the bridge: Pendo flows into the Data Hub layer and surfaces in Power BI as a dataset your team can build cross-source reporting on top of. Both run in parallel during a transition.

Can I connect Pendo to Tableau, Looker, or Metabase?

Yes. Jourier's default is a bespoke data application coded for your team in React and TypeScript, not a vendor BI tool. For teams constrained by an existing Tableau, Looker, or Metabase contract, the same Data Hub layer feeds them. One trusted source behind whichever front-end your team uses.

Can I expose Pendo data via MCP to Claude or ChatGPT?

Yes. Jourier builds Model Context Protocol (MCP) servers that surface Pendo data as structured tool calls to Claude, ChatGPT, Cursor, and any MCP-compatible client. Deterministic responses, no API hallucination. Right for anomaly alerts and research workflows that need accurate Pendo answers.

Can I build AI agents that act on Pendo data?

Yes. Jourier builds AI agents that read from Pendo and take action: drafts, triage, routing, follow-ups. Models picked per workload (Anthropic Claude, OpenAI GPT, Google Gemini, Mistral, or self-hosted). Deterministic flows where consistency matters, language models where language is the right tool.

Is the Pendo integration real-time?

Where Pendo supports it, yes. Change-data-capture (CDC) pipelines run on Kafka and surface updates within seconds. Otherwise scheduled polling and webhooks keep the layer current at the cadence the business needs. Time to first sync is typically instant to one day.

Can I host the Pendo integration on my own cloud?

Yes. The Pendo pipeline runs on your cloud (AWS, Azure, GCP, or your existing Databricks / Snowflake / Supabase / Postgres setup), or on Jourier's infrastructure if you want fast results. Both are real options. Customer ownership and full handover are the default.

Who owns the Pendo integration code and schema?

You do. Jourier delivers the Pendo pipeline, the data model, the documentation, and the runbooks as part of the engagement. Schema, code, infrastructure config: all yours. Self-host, or have us host. Take it over whenever you want, or hand it to another vendor. No lock-in, no per-seat licence.

Can Jourier replace legacy BI tools that depend on Pendo?

Yes. This is most of what we do. Teams often have stacks of legacy reporting tools (Power BI, Tableau, Looker, Cognos, Crystal Reports, MicroStrategy) wired into Pendo over years. They cost a fortune in per-seat licences, lock the business to a single vendor, and break every time Pendo changes its schema. Jourier delivers the alternative: a bespoke data application coded in React and TypeScript, modeled to your operations. Cross-source reporting, KPI dashboards, and cohort analytics delivered as a real engineered application your team owns. Both stacks can run in parallel during the migration.

What does a Pendo integration cost?

Bespoke engagement, scoped to the workflows that matter. No per-seat licences, no platform fees if you self-host, no surprise overage charges. The Data Hub layer is delivered once and run by your team or by Jourier. Pricing is project-based, not subscription-based.

How long does a Pendo integration take to build?

First sync of Pendo data is typically instant to one day. A scoped Data Hub engagement covering Pendo plus the workflows it powers (cross-source reporting, KPI dashboards) usually runs 6 to 12 weeks per phase. Bigger transformations are split into phases, each shipping value before the next begins.

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Aleksi Stenberg Founder & CEO
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